Case Studies » Builds Real-Time Project Management System to reduce risk and control costs

Challenges

  • Improve ability to manage project risk and deliver implementations on time and on budget
  • Build a real-time management system to forecast how sales and projects will affect future earnings

Solution

  • Integrated SAP CRM module with Project Management to build a project management system
  • Improved business forecasting and enabled timely decision- making by consolidating enterprise-wide information in a single repository
  • Enhanced resource allocation efficiency
  • Supported informed sales opportunity management
  • Synchronized system engineers’ availability
  • Established an effective control system by increasing visibility into the sales process and enabling managers to monitor performance on a regular basis
  • Achieved better customer service by providing customer service staff with a complete transaction history
  • Completed implementation and maintenance of the systems using internal resources and skills

 

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